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Applied Operating Models: Design and Delivery – Foundation and Practitioner

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Duration: 4 days
Instructor-led
Fully Accredited
Key Features

✔ Course duration: 4 days
✔ OMDDMS® Standard, Release 4.1
✔ Fully accredited
✔ Exam vouchers included
✔ Free Re-Take Exam Voucher*
✔ Interactive course
✔ Highly experienced instructors
✔ Certificate of attendance
✔ Attend any time zone


Course Overview

Understand the complexities of operating model transformation with this fully accredited course, designed to align business strategy and operational execution. Based on the OMDDMS® Standard (Release 4.1), this 4-day program equips participants with actionable skills to design and deliver operating models that drive efficiency, innovation, and sustainable growth.

What You’ll Gain from the Course

This course provides participants with the following skills and knowledge:

  • Understanding of Operating Models: Understand the OMDDMS® Standard to design, deliver, and sustain operating model transformations aligned with organisational strategy.
  • Practical Analysis and Design Skills: Learn to analyse existing models, identify gaps, and create future-state designs using structured methods.
  • Effective Governance and Change Management: Gain expertise in managing ungoverned change and implementing governance frameworks for sustainable transformation.
  • Organisation Design Knowledge: Align organisational structure, capabilities, and services to support operational efficiency and adaptability.
  • Leadership in Transformation: Establish and lead an Operating Model Transformation Office and Board for long-term oversight and accountability.
  • Hands-On Experience: Apply concepts through case studies, exercises, and quizzes for practical, real-world readiness.
  • Professional Certification: Earn up to 30 CPD points and gain recognition through a globally respected certification.

Benefits to an Organisation

  • Optimise Operations: Develop and implement operating models that minimise risk, maximise efficiency, and accelerate transformation.
  • Enhance Decision-Making: Gain a clear framework to assess operating model maturity, resolve challenges, and align transformation with strategic goals.
  • Increase Agility: Enable your organisation to adapt confidently to change, driving long-term innovation and competitiveness.

Benefits to Individuals

  • Career Advancement: Gain a globally recognised certification in operating model transformation, boosting your professional credibility and career opportunities.
  • Practical Expertise: Develop actionable skills in analysing, designing, and governing operating models, ensuring you can deliver tangible results in real-world scenarios.
  • Leadership Development: Build the knowledge and confidence to lead transformative initiatives and establish governance structures that drive organisational success.

Why Choose EA Learning?

EA Learning is trusted by global leaders in banking, government, technology, and other Fortune 500 organisations. Our courses are delivered by expert instructors who translate concepts into practical, real-world applications. This course includes exam vouchers and interactive case studies, ensuring participants are well-prepared for certification and can contribute immediate value to their organisations.

 

Ready to transform how your business operates? Download the brochure or read the syllabus to discover how this course can drive measurable results for your organisation.

The Applied Operating Models: Design and Delivery Combined course fully prepares candidates to transform their organisations using  the OMDDMS concepts and techniques

The Applied Operating Models: Design and Delivery Combined course has been designed for specialists and non-specialists alike by providing an overview of the theoretical and practical resolution to operating model transformation challenges

Day 1: Operating Models and the Operating Model Design and Delivery Method
  • Understand Operating Models: Gain a clear understanding of what operating models are and their critical role in aligning business strategy with operational execution.
  • Comprehend OMDDMS® Fundamentals: Learn the key principles and structure of the OMDDMS® framework, including how it supports sustainable and repeatable transformation.
  • Navigate the Content Model: Understand the components of the OMDDMS® Content Model, enabling you to structure and organise operating model design effectively.
  • Apply the Operating Model Design and Delivery Method: Discover how to methodically assess, design, and deliver operating models that address real-world business needs.
  • Build Practical Skills: Start applying your knowledge through hands-on case studies, exercises, and quizzes to reinforce your understanding and build confidence in using the framework.
Day 2: Understanding Capabilities and Organisation Design
  • Understand Capabilities and Services: Recognise how organisational capabilities form the foundation for delivering strategic objectives, and how services operationalise these capabilities.
  • Apply Organisation Design Principles: Learn the key principles that underpin effective organisational structures and their impact on the efficiency and adaptability of operating models.
  • Use Decision-Making Frameworks: Develop skills to apply structured decision-making processes that align organisation design with strategic goals and operational requirements.
  • Address Legal and Governance Needs: Gain awareness of legal considerations in operating model transformation and how to ensure compliance through clear governance structures.
  • Define Decision Rights: Learn how to establish and manage decision rights effectively to maintain accountability, transparency, and governance within the organisation.
Day 3: Analysing, Designing, and Remediating Ungoverned Change
  • Master the Analyse and Design Phases: Gain a clear understanding of the key inputs, outputs, and structured steps required to effectively analyse existing operating models and design future-state models.
  • Apply Organisation Design Principles: Learn how to align organisation design with operating model objectives, ensuring the structure supports strategic and operational success.
  • Remediate Ungoverned Change: Identify the risks and challenges posed by ungoverned changes in operating models and develop practical strategies to address and mitigate their impact.
  • Plan for Sustainable Transitions: Understand how to achieve smooth and successful transitions by building models that are robust, adaptable, and aligned with long-term organisational goals.
Day 4: Monitoring, Governing, and Establishing Your New Practice
  • Understand the Monitor and Govern Phases: Learn how to track operating model performance, address risks, and apply governance frameworks to ensure ongoing alignment with strategic goals.
  • Enhance Decision-Making: Discover how to implement effective decision-making processes and assign decision rights to strengthen transformation outcomes and organisational agility.
  • Establish Governance Structures: Gain practical knowledge on setting up and managing an Operating Model Transformation Office and Operating Model Board to oversee and support operating model initiatives.
  • Ensure Long-Term Success: Develop the skills to create governance systems that maintain the relevance, efficiency, and adaptability of your operating models over time.

Inclusions

By registering for this course, you will receive:

  • Certified and experienced instructors
  • Case study, exercises, and quizzes
  • Access to digital course material portal
  • Access to the OMDDMS library of usable artefacts
  • Exam vouchers for the online Applied Operating Models: Design and Delivery Foundation exam and, Practitioner exams

 

Attending the Applied Operating Models: Design and Delivery Foundation and Practitioner course, you will get access to the candidate portal, providing:

  • Course slides
  • Case study including models
  • Artefacts
  • Handouts

Learning Outcomes

On completion of the course, candidates will be able to:

  • Explain how capabilities, processes, people, information, technologies, governance structures, obligations, and organisational structures are required to support the organisation’s intent and achieve its desired outcomes defined by its strategy.
  • Demonstrate how harnessing the power of information, measuring and optimising growth, identifying, nurturing and scaling capabilities, balancing swift decision-making with strategic insight and cultivating core values will drive actions for successful operating model transformation.
  • Apply the OMDDMS Operating Model Design and Delivery Method to ensure that the operating model is designed to support the organisation’s transformation to meet its strategic goals and objectives.
  • Identify and evaluate, and remediate ungoverned change.
  • Repeat measurable successful operating model transformation by using the OMDDMS Operating Model Design and Delivery Method.

Who Should Attend

The Applied Operating Models: Design and Delivery Practitioner course is essential for all team members involved in operating model transformation:

 

Those who Direct – Accountable for the transformation:

  • CEO, Board of Directors, Chief Operations/ Financial/ Strategy/ Technology/ Information Officer (CxO)
  • Chief Transformation Officer (CTO)

 

Those who Manage – Govern the transformation:

  • Operating Model Transformation Director/Lead, Programme Director

 

Those who Deliver – Responsible for performing the tasks of scoping, discovering, analysing, transitioning, and monitoring operating model transformation and those who provide oversight to those activities:

  • Operating Model Transformation Managers
  • Transformation Programme/Project Managers
  • Communications Lead
  • Organisational Change Managers
  • Enterprise and Business Architects and other Domain Architects
  • Business Analysts
  • Subject Matter Experts
    • Including Legal, Procurement, Service Management, HR, Security etc.

Certification

  • After passing your Applied Operating Models: Design and Delivery Foundation exam and Applied Operating Models: Design and Delivery Practitioner exam, you will be awarded the:
    • Applied Operating Models: Design and Delivery Foundation Badge.
    • Applied Operating Models: Design and Delivery Practitioner Badge.

 

 

  • Professional Certification:
    • Earn up to 30 CPD points and gain recognition through a globally respected certification.

 

  • Option for inclusion on public OMDDMS Certification Register.

At the end of this course, you’ll have twelve months to take the online exams for which EA Learning, will provide you with the one-time exam voucher codes.

  • Exam vouchers are valid for twelve months; however, you should aim to take the exam within one month of completing your course

Examination Name: Applied Operating Models: Design and Delivery Foundation

  • Duration: 75 minutes
  • Format: Multiple-choice examination
  • Number of questions: 50 questions
  • Passing score: 26/50 (60%)

Examination Name: Applied Operating Models: Design and Delivery Practitioner

  • Duration: 75 minutes
  • Format: Multiple-choice examination and written
  • Number of questions: 40 multiple choice and one written
  • Passing score: 24/40 (60%)

 

If you don’t achieve a pass, contact Support@ealearning.com for a retake voucher which will be valid for six months.
What is OMDDMS®?

OMDDMS® is the Operating Model Design Delivery and Management Standard

OMDDMS® is the emerging standard for operating model transformation.

It was created so individuals and organisations can confidently modify operations for greater efficiency, profitability, and success.

By providing a repeatable, scalable method, guidelines, best practices, principles and structures, organisations can respond and change confidently, drive innovation, manage risk, and operate more efficiently and sustainably.

OMDDMS® training is only delivered through approved training providers.

Does OMDDMS include a method?

Yes, it includes a comprehensive method with defined steps, inputs and outputs. This is the Operating Model Design and Delivery Method (OMDDM) and it supports operating model transition using a consistent, efficient, and practical approach that minimises risks, enhances collaboration, and drives the achievement of sustainable objectives and goals.

Consisting of seven phases (1 – 6) underpinned by continuous governance (7), the OMDDM ensures that the operating model is designed to support the organisation’s strategic goals and objectives. Each phase of the OMDDM has an objective, outcome, inputs, steps, and outputs.

This method also helps measure performance, scalability, and adaptability, contributing to the organisation’s success.

With OMDDMS® and the OMDDM, the answer to ‘What do we do on Monday?’ is clear.

What is the latest version of OMDDMS?

The current version of OMDDMS® is Version 4.

How do I become certified?
  • To become certified, you must take the course and pass the exam.
  • Exam vouchers will be made available via your training provider during your course or shortly after your course.
How can I prove I’m certified?

Soon, by searching on the OMDDMS® Certification Register, and soon, through Acclaim.
When you take an approved course you will be asked whether you’d like your name to appear on the Certification Register to show attendance and certification status with a badge.

How long does my certification last?

Certification is provided for the version of the exam you take without any time limitation.

When either (a) new versions of the OMDDMS® AOM:DD course, or (b) additional (elective) modules or material are made available, you can choose to certify for each.

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Upcoming Class Dates and Prices

Our classes run from 9am to 5pm in the specified local time zone.
To secure your place on a class, simply register and follow the prompts to pay by credit card or invoice.
LOCATION
MONTH
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Foundation & Practitioner

UK / EMEA (9am-5pm GMT)
10 - 13 Feb
10 - 13 Feb
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$3,590.00

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US / Canada / North America (9am-5pm CDT)
24 - 27 Mar
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Australia / New Zealand (9am-5pm AEDT)
30 Mar - 03 Apr
30 Mar - 03 Apr
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UK / EMEA (9am-5pm BST)
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Australia / New Zealand (9am-5pm AEST)
15 - 19 Jun
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23 - 26 Jun
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