Applied Operating Models: Design and Delivery – Foundation

The Applied Operating Models: Design and Delivery Foundation course introduces candidates to a clear, simple, and usable definition of an operating model and provides a common language (from the OMDDMS® standard) to understand how to design and deliver operating model transformation.

Duration: 2 days

Exam Voucher Included

Fully Accredited

Course Overview

Course duration: 2 days
OMDDMS® Standard, Release 4.1
Fully accredited
Exam voucher included
Free Re-Take Exam Voucher*
Interactive course
Highly experienced instructors
Certificate of attendance
Attend any time zone

What You’ll Gain from the Course

Learn how to identify and resolve typical problems and challenges facing operating model transformation.
Learn to understand the implications and impacts associated with operating model transformation.
Understand and be able to articulate big picture and detailed views of your operating model.
Be eligible for up to 15 CPD points and the option to be on a searchable certification register.
Know what to do on Monday!
Additionally,
- Learn about Operating Models, Principles, the OMDDMS1 Content Model, Decision Making and The Operating Model Transformation Practice.
- Embed your knowledge and prepare for certification with quizzes throughout the course.
- Work in cohorts on a case study to begin to learn how to apply OMDDMS in real-world situations.
- Our instructors are highly experienced practitioners who add practical insights during these exercises.

What is OMDDMS^®?

OMDDMS is the Operating Model Design Delivery and Management Standard and addresses a gap in operating model transformation standards.

The OMDDMS definition of an operating model is, “A model that describes the way in which the organisation conducts its business and achieves its goals”
An operating model provides a clear picture of how the various parts of an organisation work together, from the people and their roles, to the technology and systems used, to the procedures and policies in place and other resources used to create, deliver, and support its products or services
OMDDMS allows organisations to respond and change confidently, drive innovation, manage risk, and operate more efficiently and sustainably
OMDDMS provides the ground rules through an established and repeatable method, guidelines, best practices, principles, and structures
OMDDMS is a standard that supports the delivery of sustainable operating model transformation
A critical component of the organisation’s strategy and determines how it will allocate resources, makes decisions, and interacts with stakeholders (internal and external)

Learning Outcomes

On completion of the course, candidates will be able to:

Evaluate the effectiveness of governance structures, compliance with obligations, and the configuration of organisational structures in meeting the organisation’s strategic goals
Analyse the integration of capabilities, processes, human resources, and technologies to support the strategic direction and achievement of the organisation’s intended outcomes
Create a balanced approach that synthesises quick decision-making with strategic insight
Instil core values to guide the transformation towards an efficient and effective operating model

Foundation Course

Module 1

Explores the foundational ground rules, including established methods, guidelines, best practices, principles, and structures that ensure consistency in Operating Model transformation. Candidates will examine how these frameworks enable organisations to confidently adapt to change, drive innovation, manage risk, and enhance operational efficiency in a sustainable manner. This also includes a discussion on how the emerging OMDDMS standard provides a shared and reliable basis for managing expectations in, and delivering, Operating Model transformation.

Module 2

Explores the history and evolution of the Operating Model concept, examining its emergence in written work and the key elements that define it. Candidates are introduced to the benefits of developing and managing an Operating Model, along with the drivers, outcomes, and success criteria for successful Operating Model transformation, leading to an understanding of why a properly defined operating model is essential to supporting strategy and organisational efficiency.

Module 3

Examines the distinction between a methodology and a method, highlighting the benefits a structured method brings to Operating Model design. Candidates will explore the four major components of a method and why a defined approach is essential for developing effective Operating Models. The OMDDM (Operating Model Design and Development Method) is introduced, providing the approach to create and implement a successful operating model.

Module 4

Provides a comprehensive understanding of how each phase of the OMDDM integrates with industry frameworks, ensuring support for best practices. Candidates will explore the phases of OMDDM, their outcomes, and the rules governing its application, along with critical integration factors and activities, providing the background to successfully integrating OMDDM into industry environments and optimising it for efficiency and effectiveness.

Module 5

Introduces the Content Model, including its Level 1 and Level 2 concepts, and their role in understanding and structuring an effective Operating Model. Candidates will learn how the Content Model supports Operating Model development by providing a structured approach to organising the necessary elements. In particular, the candidate will examine the important relationship between the Context Concept and the Structure Concept, and how to use each in Operating Model design and delivery.

Module 6

Explores the fundamentals of strategy, its placement within the Content Model, and the significant organisational and external drivers that influence Operating Model change. Candidates will examine why Operating Model transformation is necessary, learn techniques to analyse operating models, and understand the role of ESG (Environmental, Social, and Governance) in shaping sustainable business practices. This also highlights the impact of the UN Sustainable Development Goals (SDGs) on large-scale Operating Model transformation and long-term strategic decision-making.

Module 7

Examines the roles of the Operating Model Transformation Office (OMTO) and the Operating Model Board (OMB), explaining why they are critical in managing large-scale Operating Model transformation. Candidates will explore the similarities and differences between the OMTO and the PMO (Programme/Project Management Office), as well as the unique change characteristics associated with these management and governance structures. Additionally, candidates will be introduced to effective OMTO and OMB structures, highlighting their necessary role in ensuring successful Operating Model transformation.

Module 8

Provides a foundational understanding of principles, including their definition, basic structure, and extended structure. Candidates will learn how to develop effective Operating Model transformation principles and apply them in various contexts to guide decision-making and strategy. They will also explore when and why principles are used, ensuring clarity in their role within organisational frameworks.

Module 9

Explores the importance of incorporating legal considerations into Operating Model design and delivery to ensure compliance and risk mitigation. Candidates will be introduced to the ten major legal areas relevant to Operating Model change and understand their potential impact on business operations. Additionally, the module emphasizes the necessity of seeking professional legal advice to navigate complex regulatory requirements effectively.

Module 10

Provides an overview of organisations, their structure, and the four major components of organisation design. Candidates will explore why organisation design is essential for understanding Operating Models, the risks of neglecting this, and model approaches used in design. Additionally, this covers generally accepted design principles and standard organisational structures to support effective and scalable business operations.

Module 11

Explores the importance of good decision-making, its major objectives, and the foundational elements that support effective choices. Candidates will examine the implications of both good and poor decision-making on organisations and learn the principles of decision governance and learn how to structure decision-making processes to enhance responsibility, accountability, consistency, and strategic support.

Module 12

Explores the concept of decision rights, including their purpose, allocation, and the stakeholders involved in defining them. Candidates will gain a pragmatic understanding of the GDU (Govern, Deliver and Use) framework as opposed to other frameworks such as RACI (Responsible, Accountable, Consulted, and Informed). This includes learning such frameworks are used to clarify roles, responsibilities, and decision-making authority.

Module 13

Explores the fundamental concepts of capabilities and services, beginning with defining capabilities, their characteristics, and different types, followed by an examination of capability models and the factors that drive change. Candidates are introduced to the nature of services, identifying various service types, their components, how they function, and their relationship to capabilities illustrating their interdependence in organisational and operational contexts.

Inclusions

By registering for this course, you will receive:

Exam voucher for the online Applied Operating Models: Design and Delivery Foundation exam.
One free exam re-sit voucher if you fail an exam on your first attempt.
Case study, exercises, and quizzes.
Certificate of attendance.

With our premium courseware pack, you will gain access to EA Learning’s Course Material Portal. It includes a comprehensive range of downloadable resources such as:

Course slides.
Case study including models.
Artefacts.
Handouts.

Certification

After passing your Applied Operating Models: Design and Delivery Foundation exam, you will be awarded the:
- Applied Operating Models: Design and Delivery Foundation Badge.

Professional Certification:
- Earn up to 15 CPD points and gain recognition through a globally respected certification.

Option for inclusion on public OMDDMS Certification Register.

Applied Operating Models Exam

At the end of this course, you’ll have twelve months to take the online exam for which EA Learning, will provide you with the one-time exam voucher code.

The exam voucher is valid for twelve months; however, you should aim to take the exam within one month of completing your course

Examination Name: Applied Operating Models: Design and Delivery Foundation

Duration: 75 minutes
Format: Multiple-choice examination
Number of questions: 50 questions
Passing score: 26/50 (60%)

If you don’t achieve a pass, contact Support@ealearning.com for a retake voucher which will be valid for six months.

What is OMDDMS®?

OMDDMS^® is the Operating Model Design Delivery and Management Standard

OMDDMS^® is the emerging standard for operating model transformation.

It was created so individuals and organisations can confidently modify operations for greater efficiency, profitability, and success.

By providing a repeatable, scalable method, guidelines, best practices, principles and structures, organisations can respond and change confidently, drive innovation, manage risk, and operate more efficiently and sustainably.

OMDDMS^® training is only delivered through approved training providers.

Does OMDDMS include a method?

Yes, it includes a comprehensive method with defined steps, inputs and outputs. This is the Operating Model Design and Delivery Method (OMDDM) and it supports operating model transition using a consistent, efficient, and practical approach that minimises risks, enhances collaboration, and drives the achievement of sustainable objectives and goals.

Consisting of seven phases (1 – 6) underpinned by continuous governance (7), the OMDDM ensures that the operating model is designed to support the organisation’s strategic goals and objectives. Each phase of the OMDDM has an objective, outcome, inputs, steps, and outputs.

This method also helps measure performance, scalability, and adaptability, contributing to the organisation’s success.

With OMDDMS^® and the OMDDM, the answer to ‘What do we do on Monday?’ is clear.

What is the latest version of OMDDMS?

The current version of OMDDMS^® is Version 4.

How do I become certified?

To become certified, you must take the course and pass the exam.
Exam vouchers will be made available via your training provider during your course or shortly after your course.

How can I prove I’m certified?

Soon, by searching on the OMDDMS® Certification Register, and soon, through Acclaim.

When you take an approved course you will be asked whether you’d like your name to appear on the Certification Register to show attendance and certification status with a badge.

How long does my certification last?

Certification is provided for the version of the exam you take without any time limitation.

When either (a) new versions of the OMDDMS^® AOM:DD course, or (b) additional (elective) modules or material are made available, you can choose to certify for each.

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UK / EMEA (9am-5pm BST)

07 - 08 Apr

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UK / EMEA (9am-5pm BST)

09 - 10 Jun

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Australia / New Zealand (9am-5pm AEST)

15 - 17 Jun

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$2,190.00

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US / Canada / North America (9am-5pm CDT)

23 - 24 Jun

Flash Sale - Save 10%

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$1,971.00

Australia / New Zealand (9am-5pm AEST)

20 - 22 Jul

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Classroom

Our classes run from 9am to 5pm in the specified local time zone. To secure your place on a class, simply register and follow the prompts to pay by credit card or invoice.

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Purchasing in: USD

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Enterprise & Business Architecture

Business Analysis & Operations

Business Transformation

Management & Governance

BUNDLES

Enterprise & Business Architecture

Business Analysis & Operations

Business Transformation

Management & Governance

BUNDLES

Applied Operating Models: Design and Delivery – Foundation

Duration: 2 days

Exam Voucher Included

Fully Accredited

Course Overview

What You’ll Gain from the Course

What is OMDDMS®?

Learning Outcomes

Inclusions

Certification

Applied Operating Models Exam

Examination Name: Applied Operating Models: Design and Delivery Foundation

The EA Learning Difference

What We Do

Quality and Expertise

Trusted by Leading Organisations

Unique Courses and Pathways

Our Commitment

Choose How You Want to Learn

Virtual Classroom

LOCATION

MONTH

UK / EMEA (9am-5pm BST)

07 - 08 Apr

07 - 08 Apr

$2,190.00

$1,861.50

UK / EMEA (9am-5pm BST)

09 - 10 Jun

09 - 10 Jun

$2,190.00

Australia / New Zealand (9am-5pm AEST)

15 - 17 Jun

15 - 17 Jun

$2,190.00

$1,861.50

US / Canada / North America (9am-5pm CDT)

23 - 24 Jun

23 - 24 Jun

$2,190.00

$1,971.00

Australia / New Zealand (9am-5pm AEST)

20 - 22 Jul

20 - 22 Jul

$2,190.00

UK / EMEA (9am-5pm BST)

01 - 02 Sep

01 - 02 Sep

$2,190.00

US / Canada / North America (9am-5pm CDT)

08 - 09 Sep

08 - 09 Sep

$2,190.00

Australia / New Zealand (9am-5pm AEST)

21 - 23 Sep

21 - 23 Sep

$2,190.00

UK / EMEA (9am-5pm GMT)

24 - 25 Nov

24 - 25 Nov

$2,190.00

Australia / New Zealand (9am-5pm AEDT)

30 Nov - 02 Dec

30 Nov - 02 Dec

$2,190.00

US / Canada / North America (9am-5pm CT)

01 - 02 Dec

01 - 02 Dec

$2,190.00

Classroom

What is OMDDMS^®?