Neville Drake

Neville brings over 30 years of industry experience spanning government, banking, health, finance, communications, and outsourcing services creation to his role as a learning facilitator. Throughout his career, he has focused on translating and executing strategy to transform how organisations deliver value and achieve operational excellence. Neville fortifies his training courses by providing context and anecdotes drawn from his valuable experience in these industries.

Neville has led the transformation of a global communications company in delivering their Australian outsourcing services from a single unified system covering the entire lifecycle. Microsoft recognised the company’s early adoption of emerging technology under Neville’s leadership. Additionally, Neville played a direct role in revolutionising the Australian Taxation Office’s customer contact services for the introduction of GST. He has also had significant exposure to evolving emergency services support, architecture governance, and experimentation in banking services, as well as ongoing business excellence assessment. His primary focus on sustainable value creation translates perfectly into facilitating the learning journey towards architectural best practice with EA Learning.

A key focus area for Neville is transferring knowledge through direct training and mentoring. He has refined his facilitation and communication skills to enable effective implementation of pragmatic strategic change in a consultative environment with minimal disruption and maximum impact. Neville’s personal style empowers people with ownership for success, ensuring the right methodology is applied to deliver the right outcomes. As a learning facilitator, Neville has successfully delivered presentations in a wide range of topics and styles to several thousand people over his career.

Neville is dedicated to equipping his students with the knowledge and skills they need to make significant improvements in their businesses. To achieve this, he stays up-to-date with the latest trends and technologies in his field and is passionate about providing sustainable solutions that lead to excellence. With a focus on training and mentoring, Neville is committed to delivering the highest level of expertise and ensuring his students are well-equipped to succeed in their careers.