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✔ Fully accredited
✔ Exam voucher included
✔ Free handbook included
✔ Tutor support
✔ Quizzes & practice exams
✔ Mobile Compatible
Earn your ITIL® 4 Managing Professional qualification! The courses within this suite have been created in collaboration with ITIL® 4 specialists including Mark Smalley, leading IT Management consultant, author and contributor to the ITIL® 4 HVIT syllabus.
This ITIL® 4 suite includes all the courses covered in the ITIL® 4 Managing Professional (MP) stream, as well as the introductory ITIL® 4 Foundation module. Taking this suite will help you gain five ITIL® 4 certifications, leaving you just one exam away from unlocking the chance to become an ITIL® Master. By the end of the suite, you will have a clear understanding of how to manage and enhance IT-powered teams, workflows, and services, making you fully equipped to contribute to and manage ITIL® 4 teams.
Kickstart your training today!
Why should you take this course?
Prerequisites
None. ITIL® 4 Foundation, included in this suite, is a prerequisite for the other courses in the stream.
What does the ITIL® certification path look like?
Students start with ‘ITIL® Foundation’. Passing the Foundation exam then enables them to choose modules in the ‘ITIL® Managing Professional’ or ‘ITIL® Strategic Leader’ streams.
After passing all intermediate modules, students can then move on to the rank of ‘ITIL® Master’.
The ITIL4 Managing Professional Suite course is provided by GEL, an ATO of PeopleCert.
ITIL® is a registered trademark of the PeopleCert group. Used under licence from PeopleCert.
ITIL® 4 Foundation
Formerly known as the ‘Information Technology Infrastructure Library’, ITIL® 4 is a world-class framework for managing and optimising IT services. This course was designed not only to prepare you to pass the ITIL® 4 Foundation exam on your first attempt, but also to give you a solid understanding of the purpose and benefits of the ITIL® framework. Kickstart your path to becoming an ITIL® Master today!
Find out more about ITIL® 4 Foundation!
ITIL® 4 Strategist: Direct, Plan & Improve (DPI)
With IT being such an integral part of modern business, the capacity for long-term planning and improvement is essential for successful organisations. ITIL® DPI offers a series of terms, tools, and best practices for healthy IT governance, including methods for organisational change management and overseeing Governance, Risks & Compliance (GRC). It is ideal for organisations wishing to plan, enable, and measure long-term changes whilst also justifying them to stakeholders and firmly establishing environments of continuous learning. Kickstart your ITIL® 4 training today!
Find out more about ITIL® 4 Strategist: Direct, Plan & Improve (DPI)!
ITIL® 4 Specialist: Create, Deliver & Support (CDS)
The key to successfully managing IT is to treat it as an interconnected system. Designing, building, testing, launching, running, and supporting IT-enabled products and services must be done as part of a combined operation in order to create real and sustainable value. This is the purpose of ITIL® 4 CDS: helping users establish an ongoing and seamlessly integrated process for creating, delivering, and supporting IT services while continuously delivering value to customers. Kickstart your ITIL® 4 training today!
Find out more about ITIL® 4 Specialist: Create, Deliver & Support (CDS)!
ITIL® 4 Specialist: Drive Stakeholder Value (DSV)
As vital as IT is, it doesn’t exist in a vacuum. Successful IT managers must be able to assess interactions with users, suppliers, partners, and customers in order to learn how services can be fully optimised. The ITIL® DSV module offers a number of tools and techniques for stakeholder value optimisation, with a particular focus on customer and user experiences, as well as journey mapping. Kick start your ITIL® 4 training today!
Find out more about ITIL® 4 Specialist: Drive Stakeholder Value (DSV)!
ITIL® 4 Specialist: High Velocity IT (HVIT)
The modern world of IT is more fast-paced than ever. Success requires swift adaptability and a keen eye for new opportunities. ITIL® High-Velocity IT (HVIT) is a module that offers a number of tools and best practices to help users succeed in this environment. It helps businesses to stay ahead of their competitors by maximising cost-effectiveness, efficiency, responsiveness, and enterprise agility. It can also give IT managers access to fantastic career and networking opportunities. Kickstart your ITIL® HVIT training today!
Find out more about ITIL® 4 Specialist: High Velocity IT (HVIT)!
What will you learn by taking this course?
Who is this course aimed at?
In order to achieve the complete ITIL® 4 Managing Professional qualification, you must pass the official examinations for ITIL® 4 Foundation, ITIL® 4 DPI, ITIL® 4 DSV, ITIL® 4 HVIT and ITIL® 4 CDS. You can take the exams online (virtually) using a service provided by PeopleCert.
Once you complete each course in this suite, you will be ready to start preparing for the exams. To support you with this, each course contains two practice exams that will simulate the conditions of the real thing. This suite also comes with the required 5 x exam vouchers!
Before booking an exam, it will be a good idea to make sure that your device meets the technical requirements. Please visit the PeopleCert website for more information and guidance.
When you are ready to use each of your free exam vouchers, simply contact support. Exam voucher requests are typically processed within 2 working days but please allow up to 5. Students must request their exam voucher within the suite access period which starts from the date of purchase.
ITIL® 4 Foundation exam:
ITIL® 4 Managing Professional exams:
ITIL® 4 DPI, ITIL® 4 DSV, ITIL® 4 HVIT and ITIL® 4 CDS exams all follow the same format:
