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ITIL® 4 Strategic Leader (SL) Suite

Earn your ITIL® 4 Strategic Leader qualification with this fully accredited suite of courses! Starting with the ITIL® 4 Foundation module, this suite takes students through the entire ITIL® 4 Strategic Leader (SL) stream. Passing the exams covered in this suite will earn candidates the title of ‘ITIL® Strategic Leader’. By the end of this suite, you will have a comprehensive understanding of how to plan, implement, and evaluate the success of digital and IT strategies.

Kickstart your training today!

Duration: 50+ Hours – 12 Months Access
Self-paced eLearning
Fully Accredited

Course Overview

  • Exam vouchers included
  • Course duration: 50+ hours
  • Access Period: 12 months
  • Tutor support
  • Quizzes and exam practice
  • Works on mobile devices
  • Provider: GEL
  • Accredited by: PeopleCert

Why should you take this course?

  • The courses are conducted by an award-winning online training provider who was independently certified as a ‘Market Leader’ for ITIL® online training by Course Conductor
  • The suite offers a comprehensive introduction to ITIL® 4 and its strategy-focused intermediate modules
  • ITIL® 4 is one of the world’s most popular frameworks for IT service management (ITSM)
  • ITIL® 4 practitioners can establish atmospheres of continuous improvement within IT departments and teams
  • This course suite fully prepares students to sit and pass the ITIL® 4 Foundation, ITIL® 4 DPI, and ITIL® DITS certification exams
  • The courses in the suite come with instructor-led videos, regular knowledge checks, a practice exam simulator, tutor support, and more
  • The courses are created with help from highly experienced subject matter experts
  • Exam vouchers for each course included (T&C’s apply)
  • Each course in this suite is fully accredited by PeopleCert on behalf of AXELOS

Prerequisites

None. ITIL® 4 Foundation, included in this suite, is a prerequisite for the other courses in the stream.

The ITIL4 Strategic Leader Suite course is provided by GEL, an ATO of PeopleCert.

ITIL® is a registered trademark of the PeopleCert group. Used under licence from PeopleCert. 


What will you learn?

  • How ITIL® practitioners boost the effectiveness, efficiency, and overall quality of product or service-producing IT pipelines
  • The tools, methodologies, purpose, and components of ITIL® 4, such as the Service Value System (SVS) and ITIL® Service Lifecycle
  • How the key concepts of ITSM create value for IT service and product providers along with their customers
  • The guiding principles of ITIL® and how they can be used to adopt and adapt ITSM best practices
  • The individual activities in the SVS and how they interact
  • The contents and purpose of the 18 ITIL® practices, as well as the seven essential practices
  • How to follow the ITIL® 4 certification path to become an ITIL Master
  • How ITIL® 4 can incorporate other methodologies frameworks, such as DevOps, Agile, and Lean
  • How to interface with Governance, Risk, and Compliance (GRC) and oversee organisational change
  • How to plan, review, and improve IT-powered products and services
  • How to ensure your IT organisation is always ‘learning and improving’
  • Skills that enable ITIL® practitioners to direct, plan, and improve organisational IT practices
  • How to leverage Agile and Lean best practices
  • How the world’s most successful organisations incorporate IT into their business strategies
  • How technology is causing disruption across multiple industries and sectors
  • How to design and implement digital and IT strategies that can be utilised in any industry or marketing conditions
  • Everything needed to pass the official ITIL® 4 Foundation, ITIL® 4 DPI, and ITIL® 4 DITS certification exams
ITIL® 4 Foundation

Formerly known as the ‘Information Technology Infrastructure Library’, ITIL® 4 is a world-class framework for managing and optimising IT services. This course was designed not only to prepare you to pass the ITIL® 4 Foundation exam on your first attempt, but also to give you a solid understanding of the purpose and benefits of the ITIL® framework. Kickstart your path to becoming an ITIL® Master today!

Find out more about ITIL® 4 Foundation!

ITIL® 4 Strategist: Direct, Plan & Improve (DPI)

With IT being such an integral part of modern business, the capacity for long-term planning and improvement is essential for successful organisations. ITIL DPI offers a series of terms, tools, and best practices for healthy IT governance, including methods for organisational change management and overseeing Governance, Risks & Compliance (GRC). It is ideal for organisations wishing to plan, enable, and measure long-term changes whilst also justifying them to stakeholders and firmly establishing environments of continuous learning. Kickstart your ITIL® 4 training today!

Find out more about ITIL® 4 Strategist: Direct, Plan & Improve (DPI)!

ITIL® 4 Leader: Digital & IT Strategy (DITS)

As crucial as IT is for success in the modern world of business, it’s rare to see an IT training course that emphasises top-down management. This is what ITIL® DITS is all about: how to handle the high-level strategic and business-centric aspects of managing real-world IT. ITIL® DITS training can be extremely helpful in aligning business and IT, as well as helping IT managers pursue higher-level roles. Kickstart your ITIL® 4: DITS training today!

Find out more about ITIL® 4 Leader: Digital & IT Strategy (DITS)!


Exam Information

In order to achieve the complete ITIL® 4 Strategic Leader qualification, you must pass the official examinations for ITIL® 4 Foundation, ITIL® 4 DPI, and ITIL® 4 DITS. You can take the exams online (virtually) using a service provided by PeopleCert.

Once you complete each course in this suite, you will be ready to start preparing for the exams. To support you with this, each course contains two practice exams that will simulate the conditions of the real thing. This suite also comes with the required 3 x exam vouchers!

Before booking an exam, it will be a good idea to make sure that your device meets the technical requirements. Please visit the PeopleCert website for more information and guidance.

When you are ready to use each of your free exam vouchers, simply contact support. Exam voucher requests are typically processed within 2 working days but please allow up to 5. Students must request their exam voucher within the suite access period which starts from the date of purchase.

ITIL® 4 Foundation exam:

  • This is a multiple-choice ‘Objective Test Question’ (OTQ) exam consisting of 40 questions
  • There is a time limit of 60 minutes to complete the exam
  • The exam is closed book, with only the provided materials being permitted for use
  • The pass mark for the exam is 65%: you must get 26 out of 40 questions correct
  • In countries where English is a second language, the time allocated for the exam is extended to 75 minutes

ITIL® 4 DPI exam:

  • This is a multiple choice ‘Objective Test Question’ (OTQ) exam consisting of 40 questions
  • There is a time limit of 90 minutes to complete the exam
  • The exam is closed book, with only the provided materials being permitted for use
  • The pass mark for the exam is 70%: you must get 28 out of 40 questions correct
  • In countries where English is a second language, the time allocated for the exam is extended to 113 minutes

ITIL® 4 DITS assessment

During the training, students will take case-study-based assignments. These assignments will be graded according to the assessment matrix.

  • Four assignments of 60 minutes each with a pass mark of 75%
  • The assignments are open-book

ITIL® 4 DITS exam:

At the end of the training course, students are asked to complete a multiple-choice examination. Candidates must pass the case study assessments in order to take the exam. If a candidate fails the first assessment, they may be given an additional written assignment based on the same case study.

  • Online multiple-choice proctored exam with a duration of 60 minutes
  • The exam is closed-book, with only the provided materials being permitted for use
  • The pass mark for the exam is 70%: you must get 21 out of 30 questions correct
  • In countries where English is a second language, the time allocated for the exam is extended to 75 minutes

Digital Credentials:

After passing both exams, you’ll earn the ITIL® 4 Foundation badge, ITIL® 4 DPI badge, ITIL® DITS Badge and the ITIL® 4 Strategic Leader badge. You can proudly display these on your LinkedIn profile to showcase your achievement and expertise.

If a candidate has already passed the ITIL® DPI exam as part of the ‘ITIL® Managing Professional (MP)’ stream, they will not need to take the exam a second time.

Upon passing the ITIL® Strategist: Direct, Plan & Improve (DPI) and ITIL® Leader: Digital & IT Strategy (DITS) examinations, a candidate will earn the designation of ITIL® 4 Strategic Leader. This will demonstrate their understanding of how IT impacts business strategy and vice versa.

What is ITIL® Strategic Leader?

ITIL® Strategic Leader (SL) is one of the branches of the ITIL® 4 certification path. It features modules that recognise the value of ITIL® for all digitally-enabled services, rather than just those associated with IT operations.

Upon passing the ITIL® Strategist: Direct, Plan & Improve (DPI) and ITIL® Leader: Digital & IT Strategy (DITS) examinations, a candidate will earn the designation of ITIL® 4 Strategic Leader. This will demonstrate their understanding of how IT impacts business strategy and vice versa.

If a candidate has already passed the ITIL® DPI exam as part of the ‘ITIL® Managing Professional (MP)’ stream, they will not need to take the exam a second time.

What does the ITIL® certification path look like?

Students start with ‘ITIL® Foundation’. Passing the Foundation exam then enables them to choose modules in the ‘ITIL® Managing Professional’ or ‘ITIL® Strategic Leader’ streams. After passing all intermediate modules, students can then move on to the rank of ‘ITIL® Master’.

ITIL4 path april2024

How does ITIL® work?

ITIL® provides users with a set of best practices for creating optimised IT services. It establishes cultures of continuous improvement, ensuring that users can enjoy long term benefits with IT services continually aligned with business goals and strategies. It also aims for resource optimisation and looks to continually improve essential processes.

What is AXELOS?

AXELOS is a joint venture company behind a variety of highly popular best practice frameworks, including ITIL® 4, PRINCE2, MSP, and AgileSHIFT.

What is ITIL® 4 DITS?

‘ITIL® Leader: Digital & IT Strategy (DITS)’ is a module in the ‘ITIL® 4 Strategic Leader (SL)’ stream. It covers how to accommodate high-level business strategies and goals when managing and directing IT teams and departments.

The module offers insight into a number of tools and best practices that are extremely useful for senior IT service managers who must regularly answer to and address the needs of stakeholders.

The EA Learning Difference

EA Learning is dedicated to empowering Enterprise, Business and IT Architects and Business Transformation professionals through industry-leading training and certification programs. We equip you and your teams with the knowledge, tools, and skills needed to excel in your roles and deliver substantial value to your organisation.

Core Specialisation: We are dedicated solely to Architecture, Design and Business Transformation, offering specialised training in these disciplines backed by genuine expertise.
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Expert Instructors: Learn from industry leaders with real-world experience and a proven track record in their teaching disciplines.
High Exam Pass Rates: Our comprehensive preparation ensures you are well-equipped to excel in your exams.
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Expert Created, Industry-Informed Courses: Our training programs are developed and informed by industry experts, ensuring relevant and up-to-date content.
Globally Recognised Certifications: We deliver internationally recognised certifications, helping you advance your career and validate your skills.
Extensive Class Date and Time Zone Options: Select from a wide range of class dates that suit your schedule, with options available in various time zones globally.

What We Do

Comprehensive Training Solutions- We offer a range of training solutions designed to fit your needs:
Virtual Classroom: Participate in interactive, instructor-led online training that is exclusively designed for a virtual environment. Our dedicated instructors run these classes live, ensuring a fully immersive and engaging experience. This is our most popular format, offering high-quality education without compromise, accessible from anywhere in the world.
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Self-Paced eLearning: Learn at your own pace with our flexible online courses.

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We pride ourselves on delivering premium training experiences. Our instructors are not just presenters, they are industry leaders with real-world experience. This allows them to provide deep insights and practical examples that bring the course material to life. Our commitment to quality ensures that you receive the best possible training to achieve superior results and reach your highest potential.

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EA Learning is a trusted training provider for banks, government organisations, and some of the largest tech (Fortune 500) companies globally. With over a decade of excellence in TOGAF training, developed in close collaboration with The Open Group, we have trained thousands of professionals worldwide. Our instructors with extensive industry experience, high exam pass rates, specialised focus, and premium client experience set us apart from other training companies.

Unique Courses and Pathways

We have leveraged our expertise to create our own courses, such as the Applied Business Architecture course endorsed by the IIBA. Our strong industry relationships ensure that our training remains unique, relevant, and valuable. Additionally, we provide expert guidance to help you identify the best training pathway for your career or organisational goals.

Our Commitment

EA Learning is passionate about your success. By providing expert-led and guided training, coaching, and mentoring in Enterprise, Business and IT Architecture, Design and Transformation, we equip you with proven concepts, principles, and techniques to solve realworld problems and deliver valuable outcomes. Join us to experience the impact that premium, expert-led training can have on your career.

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Our classes run from 9am to 5pm in the specified local time zone. To secure your place on a class, simply register and follow the prompts to pay by credit card or invoice.

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Our classes run from 9am to 5pm in the specified local time zone. To secure your place on a class, simply register and follow the prompts to pay by credit card or invoice.

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Self-Paced eLearning

Learn at your own pace with ease! To access the course portal, simply register and follow the steps to complete your payment via card or invoice. Once payment is confirmed, you’ll receive access within 24 to 48 hours.

ITIL® 4 Strategic Leader (SL) Suite - eLearning
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